Gracie's Toffee
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Purchasing Terms, Conditions, Shipping and Refund Policy

After reading this page, please click the "Go To Order Page" button to proceed to with your Order. If you decide that the Terms, Conditions, Privacy and Refund Policies are inadequate, just click the "Never Mind" button and you will be returned to the Gracie's Toffee home page.

The website from which you accessed this agreement ("the Website") is provided to you subject to the following conditions. These terms are in addition to any other terms governing access to the Website. By visiting (in any manner) the Website you accept these terms and conditions (the "Terms of Service"). Please read them carefully. Any Non-Human Visitors to the Website shall be considered agents of the individual(s) who controls, authors or otherwise makes use of them. The access rights granted to you under the Terms of Service are non-transferable without the express written permission of the owner of the Website.

Shipping

All items are wrapped and boxed individually by hand.
Most orders are packaged and shipped within 3-5 business days of receiving the order. We are not responsible for any damage incurred during shipment.

Gracie's Toffee will ship all items through the US Postal Service via Priority Mail.

We will ship to physical addresses and PO Boxes whenever possible. Gracie's Toffee is not responsible for inaccurate addresses and may not be liable for lost items due to inaccurate addresses.

Tax

Tax is not added at this time to orders.

Returns & Refunds

We will do everything in our power to get you the freshest toffee, however, if you are not satisfied with what you receive, Gracie's Toffee will either credit your account or replace your merchandise with in 60 days of the order date.

To return the merchandise, please e-mail Gracie's Toffee at contactus@graciestoffee.com to receive return authorization.

Please include an explanation containing the time, date and place of purchase or from whom and when you received it as a gift, the problem you encountered and your contact information.

You will then be contacted as to how to proceed.

Allergies

All toffee varieties are made a packaged in the same location. Special consideration is taken to clean all items used when making the "nut-free" varieties, however, please be aware that all varieties may contain nut traces.
 

Payment Methods

We accept the following payment methods:

* Visa
* MasterCard
* American Express
* Discover
* Money Order
* Cashier's Check
* Personal Check (Gracie's Toffee reserves the right to hold shipment until the personal check has cleared.)

Security & Privacy Policy

To make sure you have the best security features, please download and install the latest version of your browser, Microsoft Internet Explorer or Netscape (of course, you may be one out of a million who uses Firefox, Opera, Deepnet Explorer, Amaya, or another obscure browser, but I think you'll be OK with our security and site layout - let me know if you run into issues).

Gracie's Toffee respects your privacy. We will never share any of your personal information with anyone anytime. Periodically, Gracie's Toffee will use name and address information for promotional or marketing pieces for Gracie's Toffee only. We will never sell, release, or intentionally disseminate any personal information of our customers or visitors to any entity.

SPECIAL LICENSE RESTRICTIONS FOR NON-HUMAN VISITORS

Special restrictions on a visitor's license to access the Website apply to Non-Human Visitors. Non-Human Visitors include, but are not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other computer programs designed to access, read, compile or gather content from the Website automatically.

Email addresses on this site are considered proprietary intellectual property. It is recognized that these email addresses are provided for human visitors alone. You acknowledge and agree that each email address the Website contains has a value not less than US $50. You further agree that the compilation, storage, and/or distribution of these addresses substantially diminishes the value of these addresses. Intentional collection, harvesting, gathering, and/or storing this Website's email addresses is recognized as a violation of this agreement and expressly prohibited.

APPLICABLE LAW AND JURISDICTION

Each party agrees that any suit, action or proceeding brought by such party against the other in connection with or arising from the Terms of Service ("Judicial Action") shall be governed by the law of the state of residence of the registered Administrative Contact (the "Admin State") for the Website as such laws are applied to agreements between Admin State residents entered into and performed entirely within the Admin State. You consent to the jurisdiction of federal and state courts within the Admin State. You consent to the venue in any action brought against him in connection with breaches of these Terms of Service. You consent to electronic service of process regarding actions under the above agreement.

RECORDS OF VISITOR USE AND ABUSE

You consent to having your Internet Protocol address recorded. An email address may appear immediately below (the "Identifier") if we suspect potential abuse. The Identifier is uniquely matched to your Internet Protocol address. Visitors agree not to use this address for any reason.

VISITORS AGREE THAT HARVESTING, GATHERING, STORING, TRANSFERRING TO A THIRD PARTY OR SENDING ANY MESSAGE(S) TO THE IDENTIFIER CONSTITUTES AN ACCEPTANCE AND SUBSEQUENT BREACH OF THESE TERMS OF SERVICE.

Our priority to you, our customer, is to make you feel safe and secure when making any transactions with Gracie's Toffee. Please feel free to e-mail us at orders@graciestoffee.com

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